Shipping
**Shipping Policy**
Last updated: September 5, 2026
Restivoa is operated by Lynvo Group LLC. This policy applies to orders placed through https://restivoa.com.
**Where we ship**
We currently ship to valid residential and business addresses in the United States. Free standard shipping applies to the contiguous United States. Alaska and Hawaii are excluded from the free-shipping offer; if service to those locations is available, the applicable price and estimate will be shown at checkout. We do not currently advertise international shipping.
We do not ship to an address where delivery is prohibited or unsupported by the carrier. Availability for PO boxes, APO/FPO/DPO addresses, US territories, and remote locations may vary and will be determined at checkout or after order review.
**Shipping charges**
Standard shipping is free for eligible orders to the contiguous United States. Any charge for an expedited method, Alaska or Hawaii, a remote location, or another special service will be disclosed before checkout is completed. Customers are responsible for any taxes or fees shown at checkout.
**Delivery estimate**
Our current estimated delivery time for standard US orders is 3–9 business days. Business days exclude weekends and federal holidays. An estimate is not a guaranteed delivery date. High order volume, severe weather, carrier disruption, holidays, address problems, or other events outside our reasonable control may cause delays.
If we cannot ship within the time stated at purchase—or, if no time was stated, within the period required by applicable law—we will notify you and provide the options required by law, which may include consenting to a delay or canceling for a prompt refund.
**Order processing and tracking**
After an order is accepted, we prepare it for shipment and send a confirmation to the email address provided at checkout. Tracking information is sent when available. A tracking number may take up to 48 hours to display carrier updates.
An order containing multiple items may arrive in more than one package. This does not create an additional shipping charge unless disclosed before purchase.
**Address accuracy**
Review your shipping address before submitting an order. Contact lynvogroupllc@gmail.com immediately if a correction is needed. We cannot guarantee a change after fulfillment begins. If a package is returned because an address was inaccurate, incomplete, refused, or undeliverable, we may refund the merchandise after receipt, less any nonrefundable shipping or carrier charge permitted by law, or offer reshipment for an additional disclosed charge.
**Delayed, lost, or marked-delivered packages**
If tracking has not updated for 7 business days, or the delivery estimate has passed, contact us with your order number. If tracking says “delivered” but you cannot locate the package, check the delivery area, household members, neighbors, and the carrier first, then contact us promptly. We will help investigate. The outcome may depend on the carrier's findings and applicable law.
If we confirm that an order was not delivered, we will provide a replacement or refund as appropriate. We are not responsible for a package lost after confirmed delivery due to theft or an unsafe delivery location, except where applicable law requires otherwise.
**Damaged shipments**
If an order arrives damaged, keep the item and all packaging and email us within 7 days after delivery with your order number and clear photos. See our Return & Refund Policy for available remedies.
**Contact**
Lynvo Group LLC, operating the Restivoa brand
30 N Gould St Ste N
Sheridan, WY 82801
United States
Email: lynvogroupllc@gmail.com
Phone: +1 267 495 0983